Tuesday, June 11, 2019
Strategic management of MC DONALD and how they maintain their succeses Essay
Strategic management of MC DONALD and how they maintain their succeses over the years - Essay ExampleThere are few challenges and problems that the company faces which would be discussed in this study. The biggest challenge for McDonalds is to overcome the increase in competition, maintain its quality and keep a strict check and ratio on the customer gratification as the company has more than half of the business depends on franchising. In the SWOT analysis of the company it has been found start that McDonalds occupies a very strong position in the trade. Special attention paid to hiring potential staff has been a key to its success. As we know in the victuals and hospitality industry the major role is to be played by the internal customers (that are employees) as they will be the source of satisfaction for the external customers (the real customers). So keeping the internal customers satisfied and properly training them is what McDonalds has been doing. This has been a key succ ess factor for the company. The concept of franchising has also been fruitful for the company as it generates 60 percent of its sales through franchising (Gallagher, 2008). McDonalds focuses on five main things that are its drivers for success namely people, product, price, place and promotion. PESTLE outline Following is the Pestle Framework application to McDonalds. PESTLE framework includes the political, economical, social, technological, environmental and legal factors that relate to McDonalds. Political Factors While McDonalds plans to expand its business it has to keep a lot of political factors in mind like the taxation and licensing issues (Ghemawat, 1991). During international expansion the analysis of the political situation of the other country happens to be of scathing importance. Economical Factors Economic factors are of concern to McDonalds, because they are likely to influence pauperism, costs, prices and profits. Amongst the economic factors the high unemploymen t levels are one the most influential factors as it reduces the demand for a lot of goods and also the food industry. Inflation is one other thing that has impacted almost every business in the world and so is the case with the food industry. The economic factors mentioned above are mostly beyond the companys control but at the same time their personal effects related to the marketing mix and performance can be reflective. Social Factors The awareness of the health issues is increasing amongst the consumers day by day and the attitudes they hold towards food is continually changing. The quality that McDonalds has provided to its customers over these years has helped the company earn a good repute and thus a strong position in the decree (Schlosser, 2008). Technological Factors New technologies profit company and the customers both. The adoption of the new technology by the company and always keeping everything updated has helped the company in attaining this strong market position (Vignali, 2001). Upgrading of its equipments and the machinery used have also served as a source of satisfaction for the internal and external customers both. Environmental Factors McDonalds has always focused on sizeable and clean environment and this has helped the company in winning the trust of the customers. Legal Factors The policies of government in order to control monopoly and the reduction of power of buyers can data track to putting a limit to entry in this sector by putting controls such as license requirements and limitation to access the
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